1. How do I book a ride with Cars Travel?
You can book online through our website, call us at 020 3026 6660, or email us at info@carstravel.co.uk.
2. Do you provide airport transfers?
Yes! We offer reliable airport pickup and drop-off services across all major London airports. We also track flights to ensure timely service.
3. Are your drivers licensed and professional?
Absolutely. All our drivers are fully licensed, insured, and trained to provide safe, professional service.
4. Can I make changes to my booking?
Yes, you can modify or cancel your booking by contacting us at least 24 hours in advance.
5. What if my flight is delayed?
No problem. We track your flight in real-time and adjust the pickup time accordingly — no extra charge for delays within reason.
6. What areas do you cover?
We serve all of London and surrounding areas, including airport transfers to/from Heathrow, Gatwick, Luton, Stansted, and London City Airport.
7. Do you charge for waiting time?
We offer 15 minutes of free waiting time for local pickups and 60 minutes at airports. Additional waiting time may be charged.
8. Is your pricing fixed?
Yes, our fares are transparent and fixed once your booking is confirmed — no hidden charges or surge pricing.
9. What types of vehicles do you offer?
Our fleet includes saloons, estates, MPVs, and executive cars. Let us know your needs and we’ll provide the right vehicle.
10. Can I book a return trip?
Yes, round trips can be booked in advance through the same process. Just let us know your return date and time.